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0000016814 00000 n Best practice tip: Dont forget to provide a description so you and other/future admins know what this send email element is supposed to do. Permissions If IsPrivateDraft is set to false, then any user with permissions to work on the case can see these drafts. Third Floor Library Building 22. Did you ever find a resolution? Id rather not go through the trouble of testing all the different scenarios. Gloucestershire From the App Launcher, open Adobe Acrobat Sign for Salesforce. Developer Centers. At this time, there isnt a simple permission to enable for non-admin users to manage queue membership, but maybe the workaround mentioned on the idea below works for you. Is it a bug? New Salesforce Sales and Service Suites Largest Feature Bundles Yet! Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Emails sent from Salesforce are saved as Email Message records and Task records. The varEmailMessageID will be passed as a parameter from process builder. The type od the received email object is EmailMessage. As queues are described as a group of users, this can be confused with groups another way to share records in Salesforce. Object Permissions Workflow / Email Alert on Email Message object Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? 0000131543 00000 n Knowing Salesforce Prefixes is useful here you can see this in action below: Alternatively, you can create a custom action that calls automation, for example, a Flow, which would mark the Task as complete, and also change the Task owner automatically to the user who triggered the action. 0000015344 00000 n 2. you may use Flow for this, checkout this video https://www.youtube.com/watch?v=TahU9V7W1Zg.
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