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In all cases, the newer event for user mapping overwrites older events. Learn how to enforce session control with Microsoft Defender for Cloud Apps. Palo Alto Networks User-ID agent must have a logged-on User. You don't need to complete any tasks in this section. In this section, you configure and test Azure AD single sign-on with Palo Alto Networks Captive Portal based on a test user called B.Simon. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings. LIVEcommunity - User-ID Agent Upgrade - LIVEcommunity - 78131 Click Accept as Solution to acknowledge that the answer to your question has been provided. What GlobalProtect Features Do Third-Party Mobile Device Management Systems Support? Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. - edited Thinking about upgrading your next-gen firewalls and Panorama to PAN-OS 10.2? Certificates should be fine on both sides. Can I keep the User-ID agent 7.0.5.-3 or should I upgrade the User-ID Agent version to 8.0.1-21 version? Displayed when Palo Alto User Agent is selected in the SSO Agent field. If this yields a logged on user, FortiNAC sends user ID and IP address. Make sure the local machine does not have any firewall that is blocking inbound connections to that port. It might work if you fix the certs as mentioned earlier but I'd go and upgrade to a supported version. Click Accept as Solution to acknowledge that the answer to your question has been provided. The button appears next to the replies on topics youve started. Can be retrieved from the firewall manually, or by providing the credentials for an administrator account on the firewall when you select Retrieve. Container in the Inventory where this device is stored. For account logon, the DC records event ID 672 as the first logon for authentication ticket request. So either the agent or the firewall are using out of date certs or some other mismatch. I find it odd it did not show up until after the Pan-OS upgrade to 9.0.8 from 8.1.10. Where Can I Install the User-ID Credential Service? The service account must have permission to read the security log. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, upgrade consideration for collector group in 10.1, Any impact or issues on Panorama-PA5220 v8.1.15 with User-ID agent v10.1.0 installed, Query regarding upgrade consideration in Panos 10.0 for "Address Groups and Service Groups".