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If this is the case, simply contact customer service and theyll help sort things out for you. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Pick up your online order at a Verizon store FAQs Lesson learned. A community to discuss and ask questions about anything and everything Verizon, be it Wireless, FiOS, DSL, Landline, etc. Hold messages can help you communicate better with customers. One of the accepted forms of proof listed is a ratified purchase contract, so I uploaded that. Buy now Support Shopping & Deals Pick up your online order at a Verizon store FAQs Don't want to wait for your online Verizon order to be shipped? and our You must log in or register to reply here. Stores your username on this computer. That must be it. Business Sign in. Download the My Verizon app. In any event, customer service and fraud alert representative were very polite, patient and helpful and order has gone through. The reps said it was fine on their end, multiple times, but I didnt trust their system. Started and stopped a couple of times. I ordered a 13 and upgraded my service on Oct 11 (a promotion was in place at this time that I wanted to use). This process took much longer because they have to "reinstate the promotion" in order for me to receive the discount that I should have gotten in the first place. Get up to $500 when you. You will receive a confirmation email when processing is complete and your . Order on hold, take action Last night I started a line with Verizon and ordered a used phone through them. This never happened. You must be signed in to access this part of the community. Ive lost all confidence in Verizon to get it right. Response times may vary and may be delayed at this time. With Verizon Business Digital Voice, your phone system can play custom hold music to entertain callers while they wait. The only thing we could think of is that I hadn't bought a phone through Verizon for many years (probably at least 10). Was wondering if the issue is that I have my credit reporting services locked - but I've been a Verizon customer for decades so doubt that's the reason. Thank you. Although I am using a lot of caps here, I never raised my voice or talked harshly to any one because I know that its not "a fault" of theirs, its the system. You are using an out of date browser. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
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