This email will be used to sign into all New York sites. Himberger was desperate to get a refund, and Vivid Seats wouldnt respond to his queries. Any buyers whose tickets have been cancelled pursuant to this paragraph shall receive compensation for such cancellation as described above. Event Specific Terms 3. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Not only would SXSW not offer a refund, the offer to use tickets for another year would expire April 30. Each party is responsible for his, her, or its own attorneys fees and expenses, and Vivid Seats will not pay your attorneys fees or expenses except to the extent ordered to do so by the arbitrator. Users may not use any Vivid Seats Property in connection with any product or service that is not offered by Vivid Seats, in any manner that is likely to cause confusion with Vivid Seats' business, or in any manner that disparages Vivid Seats. If the agreement to arbitrate is held unenforceable or invalid for any reason, any litigation against Vivid Seats (except for small claims court actions, as discussed above) may be commenced only in a federal or state court located within Cook County, Illinois, and you and we each consent to the jurisdiction of those courts for such purposes. Vivid Seats prohibits the use of its Marketplace, website, or mobile application for unlawful conduct. You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. You and Vivid Seats each agree that, except as provided in the Exceptions provision below, any and all disputes, controversies, or claims arising out of or relating in any way to: (i) these Sales Terms; (ii) your use of, or access to, the site; (iii) Vivid Seats services; (iv) any tickets or other items sold or purchased through the site; or (iv) any marketing, advertising, statements, or representations regarding or related in any way to these Sales Terms, the site (including access to and use thereof), Vivid Seats services, and any tickets or other items sold or purchased through the site shall be fully, finally, and exclusively resolved through final and binding arbitration rather than in court. I contacted Vivid Seats on Himbergers behalf about his event tickets. E-tickets Within a few minutes of placing your order. Did you find it helpful? Wondering what else DoNotPay has up its sleeves? No Refunds Tickets | Vivid Seats Though we wish we were able to do more, we are doing our best to reconcile the situation and offered a deferral package option to purchasers of 2020 registrations.. Its been eight months. Live Nation Entertainment Inc., its subsidiary Ticketmaster Entertainment Inc., and Vivid Seats LLC were hit with suits in the Northern District of Illinois for failing to issue full refunds for shows canceled due to the coronavirus.

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